Website Compliance

Your website has
legal requirements

If your site has a contact form, online ordering, or a booking page, California expects more from it than most owners realize. We bring small-business websites up to standard (privacy policy, terms, accessibility) and give you a documented record of the work.

Three gaps most small-business sites have

No posted privacy policy

California's Online Privacy Protection Act requires any website that collects personal information from California residents to conspicuously post a privacy policy. There is no small-business exemption. A contact form, reservation widget, or online ordering page counts as collecting personal information.

Not accessible to people with disabilities

In California, a business with a physical location can face an accessibility claim tied to its website under the ADA and the state's Unruh Civil Rights Act, which sets statutory damages starting at $4,000 per violation. Demand letters built on website accessibility reach small businesses regularly, and resolving one typically runs into five figures before the site is ever fixed.

The layer nobody owns

Most small-business web presences are assembled from parts: a designer builds the marketing site, a platform handles the ordering or booking. Each assumes someone else handled the legal pages. Usually nobody did, and the gap sits on your domain, under your business name.

What we deliver

Privacy policy written to your site

Based on what your site actually collects and which platforms it actually uses: your forms, your ordering provider, your analytics. Not pasted boilerplate that describes a site you don't have.

Terms of use

Covering your site, your content, and your online ordering or sales where applicable.

Accessibility statement

A public commitment with a working feedback channel, so visitors who hit a barrier have a way to reach you instead of a reason to call a lawyer.

Accessibility scan and fixes

We test every page against the WCAG 2.2 AA success criteria using both automated testing and manual review, the way professional auditors work, fix what is fixable within your platform, and tell you plainly what remains. Larger remediation is quoted separately, only if testing warrants it.

Integration on every page

Policies that exist but aren't linked don't count. We wire the legal pages into your site footer across every page, including ordering and booking surfaces where the platform allows it.

A written report

What was checked, what was fixed, what remains. You keep it as your record of good-faith effort.

One thing we don't do: overlay widgets. Products that promise one-line accessibility fixes have not stopped businesses from receiving demand letters, and they often make sites harder to use with assistive technology. We fix the site itself.

Eight IT implements and documents your privacy, terms, and accessibility work. We are not a law firm and do not provide legal advice. Where legal judgment is needed, that is your legal team's role, and we conform our work to their requirements.

How it works

A full accessibility remediation runs four to eight weeks for a small site, longer for a larger one. The compliance package itself, your privacy policy, terms, accessibility statement, and the foundational accessibility fixes, moves faster: with full access and your details in hand, most small sites are done in about a week. Deeper remediation, if a site needs it, is scoped separately and takes longer. Timing also depends on our availability and how quickly you can hand over logins and details.

1. Send us your site

You send your website address, plus your ordering or booking platform if it lives on a separate domain. We take a look at every page.

2. We assess and quote

We identify exactly what's missing and what's fixable, then send you a flat fee up front. No hourly meter, no surprises.

3. We implement and document

You give us access and a few business details, we do the work, and you get a written record of what was checked and what was fixed.

Questions

How long does it take?

The compliance package, your policies, accessibility statement, integration, and foundational fixes, is usually done in about a week once we have full access and your business details. A full accessibility remediation of a small site typically runs four to eight weeks across the industry; if your site needs that depth, we scope it separately and tell you up front. The main variables are our availability and how quickly you can hand over logins and details.

What do you need from me?

Access to your site and any separate ordering or booking platform, by login or invite, and the business details for your legal pages: legal name, address, contact email and phone, and your returns policy if you sell online. The sooner we have these, the sooner we finish.

I've received a demand letter. Can you help?

Yes. We bring your site up to standard and give you documentation of the work, which establishes a record of good-faith remediation going forward. We do not provide legal advice or defend the claim itself; that is your attorney's role. If your legal team has specific requirements, we implement to their direction.

Will this guarantee I won't be sued?

No, and anyone who promises that is selling something. What we provide is real fixes to the site plus a documented record of good-faith effort, which is the strongest practical position a small business can be in.

Do you use an accessibility overlay or widget?

No. Overlay widgets have not stopped businesses from receiving demand letters, and they often make sites harder to use with assistive technology. We fix the site itself.

What does it cost?

A flat fee, quoted up front after we look at your site. No hourly meter and no subscription. If we find larger structural problems, we tell you and quote that work separately before doing anything.

Contact

Find out where your site stands

Send us your website address. We'll tell you what's missing and what it costs to fix: a flat fee, quoted up front.