Questions
How long does it take?
The compliance package, your policies, accessibility statement, integration, and foundational fixes, is usually done in about a week once we have full access and your business details. A full accessibility remediation of a small site typically runs four to eight weeks across the industry; if your site needs that depth, we scope it separately and tell you up front. The main variables are our availability and how quickly you can hand over logins and details.
What do you need from me?
Access to your site and any separate ordering or booking platform, by login or invite, and the business details for your legal pages: legal name, address, contact email and phone, and your returns policy if you sell online. The sooner we have these, the sooner we finish.
I've received a demand letter. Can you help?
Yes. We bring your site up to standard and give you documentation of the work, which establishes a record of good-faith remediation going forward. We do not provide legal advice or defend the claim itself; that is your attorney's role. If your legal team has specific requirements, we implement to their direction.
Will this guarantee I won't be sued?
No, and anyone who promises that is selling something. What we provide is real fixes to the site plus a documented record of good-faith effort, which is the strongest practical position a small business can be in.
Do you use an accessibility overlay or widget?
No. Overlay widgets have not stopped businesses from receiving demand letters, and they often make sites harder to use with assistive technology. We fix the site itself.
What does it cost?
A flat fee, quoted up front after we look at your site. No hourly meter and no subscription. If we find larger structural problems, we tell you and quote that work separately before doing anything.